Saturday, February 12, 2011

Office hours


I am following the advice of a number of experienced GSI's and demanding that students take advantage of my office hours at least twice: First to meet in a group of 2 - 4 in order to get to know each other a bit better; and second to retrieve their paper topic with comments from me.

At first I was a bit anxious about demanding the two visits. What if they don't want to get to know me/each other or want me to get to know them? What if they ask me questions I can't answer (about the course) etc. Will I really penalize them if they don't satisfy this requirement?

Most of that anxiety has gone away. Here is an example of a student's response to my asking her to schedule an office hour visit separate from her boyfriend (she tends to do the talking for the two of them).

"The last time I was in a section where we were encouraged to get to know
each other was my first semester here! Thanks for the reminder, I moved
myself to the 2:20 appointment."

We had a nice meeting and she used her talkativeness to interact with a much quieter, shier foreign student by asking him questions about himself.

Overall: I have really enjoyed the get-to-know each other meetings -- and it seems the students do as well. True, I have made myself much more available that I expected to (regular office hours follow section, a time that all students report they can attend), adding an hour or two the last two weeks, but it's been worth it. I remember the students names, they have made some great connections with each other during our get-to-knows, and for the most part, those who have met with me are more willing to speak up in class.

The only complication thus far has been a student who has spend more than 30 minutes now with me (over 2.5 office hour slots.) He waits until he can speak to me alone and wants to discuss far more than simply class. Yesterday I had to explain to him that no, we can't hang out, that yes, we can talk during office hours, and that yes, I have certain obligations to maintain my role as GSI. I also had to ask him to refer to women in different language while in my presence. He's a very confident, somewhat manic, intelligent student who seems accustomed to getting the attention he wants. He's yet to turn in an assignment (8 commentaries over the course of the semester) and he doesn't speak up in class. I asked him directly about the above (his class performance is in contrast to his confident, knowledgeable demeanor in office hours) and he admitted to being "behind" on the readings. I offered him some tips to get caught up and told him that I expect a commentary from him this week, etc. Tips include:
  • forming a reading group
  • identifying one reading for the week to respond to in the commentary, and as he crafts his response attempt to connect it to lecture or another reading, but not to feel overwhelmed by being required to make the connection; rather, to allow his curiosity to make the assignment fun.
  • consider the commentaries as preparing him for the midterm and final paper
  • he's excited about his paper topic, so that can be a source of motivation/inspiration
I have more to say on the subject of office hours, and can relate my experiences, new anxieties etc. to some of the course readings, but I'll save that for the next blog.

Want to read a blog about office hours? Click here.

2 comments:

  1. Asking students to attend your office hours is a really interesting technique. I think it makes a lot of sense, especially in a large class like yours, to encourage meeting with you in smaller groups. As someone who rarely takes advantage of office hours myself, I think I would appreciate the encouragement to come to office hours and get to talk with my GSI and fellow students, even if I didn't have specific questions I wanted answered. And it sounds like your students appreciate this opportunity as well.

    It also sounds like you're handling your more challenging student quite well. Hopefully his desire for your attention can be channeled into doing his reading and participating in class.

    ReplyDelete
  2. Hi Jen,

    Sounds like the office hours are going well. I've been a little looser with mine and haven't had people show up quite as much. I just changed my hours to right before section, because lots of people wanted to make appointments for then. I'm also a little worried about not knowing how to deal with their responses. When I'm talking about papers, I kinda just say whatever comes to mind. Then I think about it later and realized I could have said a lot more. Its hard trying to maintain your role as an expert and authority and still admit mistakes, which probably helps them out more in the long run.

    Sounds like you have a not-so-secret admirer, but that you're handling it very professionally.

    ReplyDelete